Wake Up: The Importance of Leadership in an Automated World

There’s a tweet from Naval Ravikant that smacked me right in the face the first time I heard it: “There’s a big difference between a factory job where you command the robot and one where you are the robot.” https://x.com/naval/status/1909798632163086764 So let me ask you: Are you commanding the machine, or are you the machine? […]

Who Do You Work For? The Mindset Shift That Changes Everything

Ironically, the more people focus on themselves, the more miserable they become. You’ve seen it. The people who constantly worry about what they’re getting, whether they’re being recognized, whether they’re winning enough—those people are never satisfied.

Adapt to Win: AI for Home Service

The shift towards digital tools and services in the home service industry is just beginning, and it is likely to continue as technology continues to evolve. There are many new technologies on the horizon that could further transform the way home service contractors do business, including the Internet of Things (IoT), artificial intelligence (AI), and […]

Never Miss an At Bat

As a home service professional, every time you step into a home you are stepping up to the plate. You have 2 choices; swing, or don’t. Swing and you have a chance of getting a hit. A hit is a sale, a retrofit lead, a 5 star review, etc… Don’t swing and you’ll have absolutely […]

Sales and Mental Toughness

Most people feel uncomfortable about selling. Discomfort comes from fear. Some call it fear of failure–others fear of change. Commonly it’s rooted in fear of the unknown. Sales can feel like venturing into the unknown. It’s a fear inducing concept. But, it’s a fear that’s easy to overcome. You just need open your mind and […]

Personal Service in the Digital Age

Imagine a future in which technology has evolved to a point that service providers no longer need human interaction to deliver value. Cashiers replaced by sensors and touchscreens; customer support professionals replaced by automated responses and tutorials; teachers replaced by videos, online curriculum and digital games. This future already exists. It is now. And, it’s […]

Wisdom Nuggets: 5 Quotes to Get Your Mind Right

Great quotes are like little nuggets of wisdom. And, much like nuggets of chicken, you have the freedom to dunk your wisdom nuggets into whatever flavor sauce you’d like.